What Is Capeesh!

Capeesh! Services

	Mystery shopping (customer service evaluation).
	Customer satisfaction surveys.
	On-line surveys.
	Telephone surveys.
	Door to door.
	Intercept surveys.
	Self completion - by mail, by email, on-line .
	Central location.

Capeesh! Mystery Shopping

	Capeesh! operation covers the whole of Australia and New Zealand.
	Over 45,000 researchers registered with Capeesh! database.
	Over 1,000 researchers used every month.
	Researchers - all walks of life but specifically tailored to suit the requirments of each project.
	Trained - trained by our qualified team of recruiters.
	Briefed - researchers are briefed on every job and every audit regardless of experience.
	Checked - all audits are checked through our quality assurance program.
	Over 20,000 audits conducted each year.

Capeesh! On-Line

	All design and programming is individually tailored to meet our clients needs. No two research programs are the same.
	Costs streamlined - all recruiting, data processing and reporting is in-house. Capeesh! does not subcontract any of its work.
	Capeesh! is its own host and on-line designer.
	To the far reaches of Australia and New Zealand.
	Data and reporting - as 95% is on-line the data is entered directly into the Capeesh! database and reporting is instant.
	Correct data - extremely accurate as there is no double handling. The data is checked for correctness and processed immediately.

Capeesh! On-Line Success

	Immediate results - fast turn around of surveys, data and reports.
	Training success - immediate impact on training.
	Tracking - by question, date, store, area, state, individual......
	Accountable - managers and employees are accountable for their performance good or indifferent.
	Marketing focus - analyse data over a marketing drive period.
	Abundance of reports - every single piece of data is recorded and reported to suit your every requirment.
	Up selling - tracking/zooming in on extremely important aspects of your business.
	Measuring change - through mystery shopping your company can effectively measure all aspects of change.